Kennis, opleidingen en ervaring:

Opleiding: MBO/ MTS

Stages en werkervaring: 02-2005 – current
ESA/ESTEC in Noordwijk as office manager (contractor)
Work activities ESA/ESTEC
- day-to-day support to Unit personnel and to manager regarding business travel arrangements, leave management, coordination of training
- compile and update annual plans based on inputs provided
- to draft and maintain mission planning overview, monitoring timely mission claims and mission budget consumption versus plan and provide periodic status information
- access control to the Space Components site
- administrative support to the Space Components Steering Board and sub-groups
- coordinating the Components and Materials lab tours
- coordinating accommodation for the new arrivals (office, phone, computer, security, access to databases, information systems) and departures, deregistration of Unit personnel
- maintaining divisional attendance/planning overview
- monitoring action items, deadlines, timely implementation of the Monthly Report
- making templates, forms
- creation and update of divisional presentations, distribution lists, databases etc.
- communicating with persons from all kind of levels internally and externally
- recording / tracking leave (flexi, annual, sick, home, special)
- mission registration within MAS / MASFLOW
- assist newcomers on all matters of administrational obligations / practices during the settle in period
- maintaining divisional personnel mutation record
- monitoring managers inbox, organization of managers agenda and of meetings
- dealing with incoming telephone calls and information requests
- composing and typing of (draft) correspondence and documents in English
- ordering office supplies and maintenance of stationery
- training new secretaries

06-2004 – 12-2004
Ticket Team in Sassenheim as office manager (half year contract)
Work activities Ticket Team:
- handling of telephone calls with suppliers, customers and third parties
- composing and typing of correspondence and documents
- travel arrangements and claims
- production of documents using Word and Excel
- making quotations / submitting quotations
- placing orders
- diary management
- absence control employees
- ordering stationery
- support to day-to-day and crash actions as required

03-2004 - 06-2004
Centocor Leiden as assistant purchase (temporary job)
Work activities Centocor:
- administrative support to the purchase department
- correspondence
- trouble shooting for suppliers
- database work in SAP
- creating reports out of automatic systems
- handling requests from internal and external clients
- to take, write and distribute minutes of the purchasing department meetings

01-2003 - 08-2003
Hoogvliet in Alphen a/d Rijn as assistant manager (temporary job)
Work activities Hoogvliet:
- handling requests from internal and external clients
- handling the incoming orders
- placing orders at the suppliers
- placing back orders
- making credit notes
- handling telephone calls
- absence control employees
- making spreadsheets in Excel
- solving crash actions
- cover in the absence of the manager and ad-hoc duties as required

06-2002 - 08-2002
Benelux B.V. in Weesp as assistant purchase (temporary job)
Work activities Mentor:
- handling of the purchase orders at the suppliers in order of the general manager
- control and handling of the back order file
- correspondence in English and Dutch
- control of the suppliers database
- handling of all the administrative tasks concerning the purchase department

02-2001 - 02-2002
Switch Automatiseringspersoneel B.V. in Leiden as office manager (year contract)

05-2000 - 11-2000
Pharming Technologies B.V. in Leiden as secretary Human Resources (temporary job)

01-1997 - 04-2000
SOMFY Nederland B.V. in Hoofddorp as secretary for the in- and external sales department

01-1996 - 09-1996
Starter Benelux B.V. in Alphen as sales employee/secretary

02-1995 - 08-1995
Peerless Europe B.V. in Alphen as secretary

07-1993 - 02-1995
R.B.B. (Rijks Bedrijfsgezondheids- and Bedrijfsveiligheidsdienst) as secretary for doctors in Leiden and Den Haag

01-1992 - 07-1993
ABN AMRO Bank as administrative employee in Alphen and Leiden

06-1987 - 12-1991
Several temporary jobs via Job Agencies

Opleidingen en cursussen: Obtained diplomas/certificates
2005 -– 2016 Several short courses/trainings on the job
1994 M.B.O.-secretary training at Alphens Education Center in Alphen
1994 Course communication customer service
1989 Course general receptions
1987 High school at Immanuelschool in Alphen

Overige informatie:

Rijbewijs: B

Eigen vervoer: Ja

Persoonlijke eigenschappen: Management & Personal Skills
- Ability to work autonomously
- Ability to multi task with high level attention to detail
- Proactive
- Focal point for many enquiries / requests
- Creative problem solving capabilities
- Excellent communication & Interpersonal skills
- Organising and planning ahead
- Maintaining and updating files
- High level of integrity and confidentiality
- Strong sense of responsibility
- Flexible, honest and reliable

Hobby's en interesses:

Gewenste contractvorm: Fulltime